RAINA STONE VELVET CLOUD9

Fast Shipping and Professional Packaging

Our long-standing partnership with UPS FedEx DHL and other global carriers allows us to offer various shipping options. Our warehouse staff is highly educated and will package the goods according to our precise and exact specifications. Prior to shipping your items will be thoroughly examined and secured. We ship to thousands customers every day across multiple countries. The fact that we are determined to become the largest online retailer in the World is obvious. We have distribution centers as well as warehouses across Europe as well as the USA.

Note: Orders that contain more than one product will be assigned a distinct processing time, dependent on the particular item.

Before shipping, we will conduct a thorough inspection of the items you've purchased. Today, the majority orders will be delivered within 48 hours. The expected delivery time will be between 3 and 7 days.

Returns

The stock is constantly changing and not fully managed by us due to the involvement of multiple parties including the factory and our warehouse. The stock can change at any moment. Please understand it may happen that your order may be out of stock after the order has been placed.

The policy is for 30 days. If you haven't received your item within 30 days, we are not able to provide either a return or exchange.

The item you purchase must be in its original packaging and in good condition. It must also not be used. It must also be in the original packaging.